B O O K I N G
P O L I C Y
Check in time is 2:00pm, and check out time is 11:00am.
If you’d like to check in earlier or require a late check out, please contact us ahead of time, and we will do our best to accommodate you, depending on our availability. Alternatively, we have a Late Check Out Service available at the time of booking for $50USD, which will allow you to check out by 6pm and US$100 for any time up until midnight.
Minimum stay is 3 nights, except during High Season, when the minimum night stay is 4-5 nights.
Depending on our bookings, we might be able to accommodate you for a shorter period. Please contact us.
We require a 50% deposit to confirm a booking, while the final, full payment will be due 30 days prior to arrival date. For bookings made within 30 days of check-in, full payment will be required to confirm the booking. Payment for all incidentals incurred during your stay must be paid in cash (Indonesian Rupiah) upon departure.
In the event that a guest needs to cancel a confirmed booking, the following cancellation fees will generally apply:
- No Charge – If cancelled more than 60 days before start of the rental period
- 20% of the total rental amount will be forfeited if the cancellation is made between 31 and 60 days before start of the rental period
- Deposit forfeit – 50% of total rental amount / 100% of Deposit will be forfeited if cancelled within 30 days of arrival
- Full Charge – Full Stay – If cancelled within 14 days of arrival
The applicable amount will be deducted from the deposit / money paid, and we will refund any remaining balance to the guest.
For any questions or concerns, please contact us at firstname.lastname@example.org
TERMS & CONDITIONS:
Read more for detailed terms & conditions of our booking policies and house rules.