Please read carefully. When you make a reservation with us, these conditions are deemed to have been accepted by all guests that stay at the property. Please call us on +852-97723960 for clarification of any term.
Your booking is with UMAKITA VILLA, operated privately by the home owner.
Guests are granted a license to occupy the holiday rental property for the term of the booking; this is not a Residential Tenancy Agreement.
The property shall not be used by more than the number of guests listed on your booking, either to visit or to stay, without prior written approval. All guests should abide by our house rules:
The applicable amount will be deducted from the deposit / money paid, and we will refund any remaining balance to the guest. Cancellation of the arrangement due to non-payment of the balance by the due date will result in the loss of all monies.
Bookings & Payment:
To proceed with a booking via our website, the following payment conditions apply:
delays. There will be no refund or credit if a property is not ready at the said time. We may be able to offer an early check in or late check out – this will attract a charge. Paying however, does not guarantee that this agreement can be honoured. If we are unable to honour early check in or late check out due to a back to back booking or unforeseen circumstances, a full refund of the extra fees charged will be provided. Unauthorised early
check in or late check out will be charged at a minimum of $50.
Bali. You are encouraged to take out travel insurance to cover such events. No refunds will be given for late arrivals, early departures or unused days of your holiday rental property reservation. It is the guest’s responsibility to advise our team at least a fortnight before the stay if beds are to be split or extra beds need to be made up (if paid for). Should advice not be received within 14 days changes will not be made.
the boundaries of the property.
team in the first instance. Any problems that arise during the rental period that do not constitute an emergency as determined by UMAKITA VILLA, will be remedied as fast as possible during or after the rental period, at the sole discretion of UMAKITA VILLA.