Please read carefully. When you make a reservation with us, these conditions are deemed to have been accepted by all guests that stay at the property. Please call us on +852-97723960 for clarification of any term.
Your booking is with UMAKITA VILLA, operated privately by the home owner.
Guests are granted a license to occupy the holiday rental property for the term of the booking; this is not a Residential Tenancy Agreement.
The property shall not be used by more than the number of guests listed on your booking, either to visit or to stay, without prior written approval. All guests should abide by our house rules:
The applicable amount will be deducted from the deposit / money paid, and we will refund any remaining balance to the guest. Cancellation of the arrangement due to non-payment of the balance by the due date will result in the loss of all monies.
Bookings & Payment:
To proceed with a booking via our website, the following payment conditions apply:
delays. There will be no refund or credit if a property is not ready at the said time. We may be able to offer an early check in or late check out – this will attract a charge. Paying however, does not guarantee that this agreement can be honoured. If we are unable to honour early check in or late check out due to a back to back booking or unforeseen circumstances, a full refund of the extra fees charged will be provided. Unauthorised early
check in or late check out will be charged at a minimum of $50.
Bali. You are encouraged to take out travel insurance to cover such events. No refunds will be given for late arrivals, early departures or unused days of your holiday rental property reservation. It is the guest’s responsibility to advise our team at least a fortnight before the stay if beds are to be split or extra beds need to be made up (if paid for). Should advice not be received within 14 days changes will not be made.
the boundaries of the property.
team in the first instance. Any problems that arise during the rental period that do not constitute an emergency as determined by UMAKITA VILLA, will be remedied as fast as possible during or after the rental period, at the sole discretion of UMAKITA VILLA.
Bedrooms & Bathrooms
All bedrooms feature luxurious facilities, each with its own en-suite bathroom, spacious wardrobes, work tops as well as outdoor seating area or balconies. King-size beds and top quality linen ensure your sleep will be as restful as possible. For security, safety deposit boxes are provided in each of the bedroom wardrobes. Both of the upper Duck and Egg suites include their own 30” televisions.
All bathroom and washbasins have hot and cold running water including the outdoor Master shower. Standard amenities include liquid hand soap, shampoo & conditioner, as well as hair dryers. Bath, hand towel and dedicated pool towels are provided.
Ubud is valued for its cooler evening temperatures and natural breezes compared to beach side stays, and Umakita’s design is well-oriented with cross-ventilation to take full advantage. To ensure full comfort however, all bedrooms are air-conditioned while fans are provided in all other living spaces.
We are able to accommodate needs for small children or babies including sturdy baby cot and linen, and high chair. In addition to our kid-friendly amenities including children’s games, lego, books and pool toys, anything that we do not have in-house can be arranged on your behalf at standard rates.
Our full-service main kitchen was designed with western-style convenience in mind. The open plan and wide marble island-top engages directly with the dining area. Its modern features include a double door fridge, oven and hob top, microwave and water dispenser, along with a host of modern appliances, classy cutlery and utensils.
Free high speed wireless internet connection is provided throughout the property.
Entertainment & Games
Umakita’s dedicated Entertainment Room on the Lower Ground Floor keeps leisure activities conveniently separated. Features include a 50” screen cable TV and DVD player, board and table games for both kids and adults, as well as a well-stocked library to browse and help settle you into one of the many nooks around the house. The covered pool terrace even has a high-grade “foosball” table to keep things competitive.
Our 3m x 12m infinity pool seems to disappear into the lush padi views beyond. General depth is 1.4m, while at one end is a protected and shallower children’s area. The pool is not supervised or fenced so care is to be taken in regards to children and infants. Adjacent the pool is a dedicated change room with shower and WC for convenience. Guests are free to relax on pool lounge chairs and day bed, or sink into the outdoor hammocks provided.
A unique feature of the property is the covered multi- purpose, open-air pavilion linked by sky bridge to the main villa. Its elevated position assures private, sweeping views over the surround paddies, while the clear floor area of 4.5m x 8m allows plenty of flexibility for bespoke uses either privately or in groups. The deck can comfortably accommodate up to 10 practitioners. Use of complementary bespoke yoga matts are included.
For yoga use, the deck can accommodate up to sixteen practitioners plus instructor. The villa includes use of its own bespoke yoga matts.
Stunning landscaped gardens complement the villa’s intimate connection with its surroundings. The generous central lawn is buffered by local flora, wild sugarcane and grasses, while a bespoke garden supplies the villa with its own lemons, rambutan and avocado. Custom lighting makes the garden as breathtaking at night as they are during the day.
In addition to our night-time security staff, the villa has 24/7 security cameras limited to all boundary walls and entrances. The house itself is secured with fire extinguishers as well as smoke detectors throughout including each bedroom.
Breakfast. A daily complementary tropical breakfast is included for each guest, taken at the time you prefer either at our main Dining, or al fresco breakfast terrace while you enjoy the view.
Breakfast orders may choose between a Western menu with eggs of any style, or an Asian menu of fried rice/noodles. Each gorgeous spread also includes a tropical fruit platter, toast/bread & condiments, freshly squeezed orange juice, tea & coffee. If you’d like to add anything to your breakfast, our staff are happy to arrange at additional charges.
In-villa dining. Our staff can provide simple but excellent home cooking with a variety of local and international dishes for lunch and/or dinner. The fixed cost is Rp. 600,000 for a table setting that includes a variety of sides and mains suitable for 5 persons. There is an extra charge of Rp. 100,000 per additional adult or Rp. 50,000 for kids under 12. For less than the minimum people, you can simply pay for the grocery bills (plus 10% service), plus RP. 250,000 for the staff to prepare and serve the meal. It is appreciated that you advise all of your preferences from our menu by the previous day. Don’t hesitate to request a copy of our menu to learn more.
Do-it-yourself. Make use of the fully fit-out western kitchen to prepare your own meals at your own schedule. If you would like any groceries or other items purchased for your stay, either prior to your arrival or during, just let our management team know in advance for staff to purchase the items and bring them to the villa. The cost of this is 20% on top of the grocery receipt which goes directly to our staff.
Order-in. Our staff can assist with order-in meals from a variety of Ubud establishments. A favourite of ours is Uma’s Pizza.
Private Chef. In-house dining with our-sourced local chefs is a popular way to indulge in a bespoke dinner with friends and family for special occasions or a surprise. Our villa management is happy to recommend and arrange services that can transform the villa into one of the best restaurants in town, but built around the guests.
Eating-Out. If no planning is desired, there are a number of excellent restaurants and warung within an easy walking distance of the villa. Our staff will be happy to provide options and recommendations..
Airport Transfers. We provide a complementary pickup from Bali’s Ngurah Rai International Airport with any booking of 3 nights or more. For the return, airport drop-off can be arranged through contacting our management for the (approx.) 1.5 hour trip. The cost is USD 30 for up to 5 people (including luggage), or USD 50 for up 8 people (including luggage).
Car rental. Car & driver can be hired for single journey, half or full days at short notice, for shopping or dinging or to take on whole island tours. A typical full day car hire (5-6 passengers small luggage) can be arranged by our management staff at USD 50/day for 8 hours.
Motorcycle Hire. Motorbike hire is a very common and convenient way of getting around Ubud or beyond. They can be hired either by the day or multi-day at a cost of USD 5/day. Our villa staff can assist to have one dropped off by a local agent within 15 minutes notice. Operating a motorbike requires a valid international license and use of a helmet that comes with each rental.
Parking. The villa entrance is located less than 150m from the main road, where there is a designated car park available for the villa. Arriving guests will be escorted from the corner along a clear lighted path. Motorbikes can be parked directly at the villa entry.
Our experienced Villa manager is responsible for the overall management of staff and property, and to assist you for any matter or support needed during your stay. In addition to our live-in team on the premises 24/7, staff includes a housekeeper, groundskeeper and a security guard providing night-time security.
On arrival, our guests are treated to our management company’s signature welcome drink and fruit plate to make a relaxing transition into the home. Complementary tea and coffee, hot & cold mineral water and ice are available in the Main Kitchen at any time.
Our staff provides daily villa cleaning.
Laundry (additional charge)
Guest laundry will be sent to a nearby outsourced laundry who will count and pickup the daily laundry and leave a copy of bill for guest payment before the end of your stay.
Baby Sitting (additional charge)
Our live-in staff are happy to provide baby-sitting is available on request, at additional charge.
Call-in Services (additional charge)
Various in-villa personalized services and treatments are available in the villa on request basis with minimum 24 hour notice. Please ask the management staff to contact the respective agents for reservation:
In-villa Yoga Instructor
In-villa Cooking instructor
In-villa (Balinese) Dance Instructor
Should medical treatment be required for any reason, there are a number of reputable medical centres and knowledgeable doctors within a 10-15 minute drive of Umakita.